Who we are
Last updated: 25th February 2026
1. Who We Are
McMillen VA is a UK-based virtual assistant service operated by Christianne McMillen.
Website: https://cmcmillen.com
Email: cm@cmcmillen.com
For the purposes of UK data protection law, I am the data controller.
What Data I Collect
When you submit an enquiry through this website, I may collect:
- Your name
- Email address
- Telephone number
- Details of your enquiry
- Your IP address for security and spam prevention
If you contact me directly by email or telephone, I will collect the information you choose to provide.
3. How Your Data Is Used
Your data is used to:
- Respond to your enquiry
- Provide services if we decide to work together
- Maintain business records
- Comply with legal and accounting obligations
Your data will never be sold or shared for marketing purposes.
4. Lawful Basis for Processing
Your data is processed on the basis of:
- Consent when you submit a contact form
- Legitimate interest in responding to business enquiries
- Contractual necessity if we enter into a working agreement
5. Data Retention
Enquiry data is retained only as long as necessary to respond to your enquiry and maintain business records.
If we do not proceed with working together, your details will not be retained longer than reasonably required.
Financial records are kept in line with UK legal requirements.
6. Third Parties
Your data may be processed using secure third-party systems including:
- WordPress hosting via IONOS
- Email hosting provider
- Spam protection services such as Google reCAPTCHA
These providers process data in accordance with their own privacy policies.
7. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
To exercise any of these rights, please email cm@cmcmillen.com.
8. Cookies
This website may use cookies for:
- Basic site functionality
- Security and spam prevention
- Website analytics
You can control cookies through your browser settings.
9. Security
Reasonable technical and organisational measures are in place to protect your data.